How quickly will my item be despatched?
Do you have another website?
Do have a showroom?
My dress doesn't fit, can I return it?
I don't think my dress doesn't suit me (or I don't like it!)...can I send it back please?
I think I need a custom made dress as non of the sizes are my size...can you do made to measure dresses?


How quickly will my item be despatched?
We post all orders on the next working day after receipt of cleared payment.

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Do you have another website?
We do, our other wesbite is www.q-pid.co.uk and you can find other prom dresses, ball gowns and evening dresses...not to mention bridesmaid dresses, not listed anywhere else.

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Do have a showroom?
Yes, we have a showroom situated in the heart of the Cotswolds. Fittings are by appointment only and you can book a fitting by calling 01453 833398 or emailing [email protected]

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My dress doesn't fit, can I return it?
Of course, provided that you notify us in writing within 7 days of receipt and that you pay the postage to return the dress. Upon its safe receipt - tagged, unworn (except for trying on) and is free from smoke/perfume scents etc then we will isue your refund. Please note that for International buyers the refund will be for the dress but will not include the postage fee paid.

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I don't think my dress doesn't suit me (or I don't like it!)...can I send it back please?
Of course, provided that you notify us in writing within 7 days of receipt and that you pay the postage to return the dress. Upon its safe receipt - tagged, unworn (except for trying on) and is free from smoke/perfume scents etc then we will isue your refund. Please note that for International buyers the refund will be for the dress but will not include the postage fee paid.

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I think I need a custom made dress as non of the sizes are my size...can you do made to measure dresses?
Certainly. Please see our website www.q-pid.co.uk for full details and prices - we can also do other colours as well...email us for details ([email protected])

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